Antipasto: Customer / Guest satisfaction

– brilliant contact with customers / guests

By creating magic moments it is possible to enthuse customers/guests every day. In this course we show your employees methods how to enthuse customers/guests. After the training, your employees will look for magic moments regularly in order to enthuse your customers/guests.

TARGET GROUP

Employees who are in daily contact with customers/guests

LANGUAGE

We offer all trainings in German, English or Italian

TIME

Half day (4 hours)

YOUR INVESTMENT

Price on request

DATE

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Aperitivo: Welcome to the team - onboarding for your employees Primo Piatto: Relate to Others - communication basics within the company Secondo Piatto: Deal with complaints - accept complaints as a chance for improvement Dessert: Raise Sales - easy selling for non sales people Team Power: improve your collaboration