Antipasto: Customer / Guest satisfaction
– brilliant contact with customers / guests
By creating magic moments it is possible to enthuse customers/guests every day. In this course we show your employees methods how to enthuse customers/guests. After the training, your employees will look for magic moments regularly in order to enthuse your customers/guests.
TARGET GROUP
Employees who are in daily contact with customers/guests
LANGUAGE
We offer all trainings in German, English or Italian
TIME
Half day (4 hours)
YOUR INVESTMENT
Price on request
DATE
Contact us - we will be happy to arrange an appointment
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Aperitivo: Welcome to the team - onboarding for your employees Primo Piatto: Relate to Others - communication basics within the company Secondo Piatto: Deal with complaints - accept complaints as a chance for improvement Dessert: Raise Sales - easy selling for non sales people Team Power: improve your collaboration