– Enthuse your guests with happy employees
Don’t your teams collaborate in the way you would like them to collaborate? Are there any troubles between housekeeping and reception? Or between kitchen and service? Do your guests feel that as well? Or would you simply like to develop the potential of your teams?
Give your team the possibility for one day of team coaching during a work day. Your teams will have the possibility to find an agreement for a good collaboration according to their personalities.
- Coaching of personalities: We concentrate on the different personalities of your employees.
- Day of coaching can be integrated in the work day of the teams
- Your employees feel appreciated, work better together and transfer their positive mood on the guests
- This team coaching approach is approved in practical work life of top hotels
Employees of hotels and head of departments, max. 12 participants
All our offers can be booked in English, German or Italian
3 hours for all employees of the teams + single and group interviews
Price on request
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Aperitivo: Welcome to the team - onboarding for your employees Antipasto: Customer / guest satisfaction - brilliant contact with customers / guests Primo Piatto: Relate to Others - communication basics within the company Secondo Piatto: Deal with complaints - accept complaints as a chance for improvement Dessert: Raise Sales - easy selling for non sales people